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Problem Report Form

Follow the steps under Before contacting WellSight Systems before reporting a problem.

Supply complete information below. The more detail you can provide, the faster we will be able to resolve the problem.

Be as specific about the circumstances leading up to the problem as possible. Ideally, provide an exact sequence of steps that will cause the problem repeatedly. For example:

  • Run STRIP.LOG 6.2
  • Open MYFILE.SL6
  • Select File | Import | LAS
  • Choose MYDATA.LAS.
  • Assign only Gas Curves 1 through 5 to the appropriate curves of curve track 2.
  • Click OK. The error message (repeated exactly under "Error Message(s)") appears.

Fields marked with a * are required.

Name *:
Company *:
Phone Number *:
Email Address *:
Windows Version*: Note: not all Windows versions are supported for all products.
Computer Type:
Computer Make & Model:
RAM: GB
Printer Make & Model:
License Type   *:
WellSight Program *:
WellSight Version *:

Select Help | About to see the version number
Error Message(s):
Description of Problem *:
If the problem is related to a specific strip log file(s) (e.g. MYLOG.SL6) and/or data file(s) (e.g. DATA.LAS), attach the files below.
File 1:
File 2:
File 3:
File 4:

 

If you attached data files to this form then it could take a minute or longer to send. Please be patient. Do not click the Submit button again. If you encounter problems using this form, please try using this version.

 

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