WellSight Systems

Problem Report Form

Follow the steps under Before contacting WellSight Systems before reporting a problem.

Supply complete information below. The more detail you can provide, the faster we will be able to resolve the problem.

Be as specific about the circumstances leading up to the problem as possible. Ideally, provide an exact sequence of steps that will cause the problem repeatedly. For example:

Run STRIP.LOG 4.2a
Open MYFILE.LOG.
Select File | Import | LAS
Choose MYDATA.LAS.
Assign only Gas Curves 1 through 5 to the appropriate curves of curve track 2.
Click OK. The error message (repeated exactly under "Error Message(s)") appears.

Note: This is an older version of this form. Use it only if you have problems using the new form. Click here to go to the new form.

Name *:
Company *:
Phone Number*:
Email Address *:
Windows Version *:		Note: not all Windows versions are supported for all products.
Computer Type:
Computer Make & Model:
Processor:	or Other:
	Speed: MHz	RAM: MB
Printer Make & Model:
Hardware Key Type *:
*WellSight Program :**
WellSight Version *:		Select Help \| About to see the version number
Error Message(s):
Description of Problem *:
If you had difficulty using this form, please describe the problem encountered.
If the problem is related to a specific strip log file and/or data file, please send us an email with those files attached.
* = Required Fields

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